A POPULAR tourist attraction in Cirencester has been praised for its 'exceptional service'.

Staff and volunteers at Corinium Museum - which is situated in Park Street, Cirencester - have been celebrating after the centre was awarded an extremely high score after a VisitEngland Quality Assured Visitor Attraction inspection.

The museum is managed by Freedom Leisure on behalf of Cotswold District Council and is visited by an assessor every year to make sure every aspect of the business, such as the efficiency of the booking process to the level of service provided, remains at a high standard. 

This year the museum received a 91 per cent score by assessor Vicky Parr who praised staff for their 'exceptional service'.

She said: “The highlight of the visit was the exceptional service received from Stephanie and Samantha – with maximum scores achieved, which means the museum has been put forward as a contender for the VisitEngland Welcome Accolade.

"The refurbished galleries also offered an enhanced level of interactivity and engagement.

"The curatorial standards throughout the galleries are excellent and presentation is very smart.”

The museum's director Emma Stuart said: “The fantastic score recognises the hard work of staff and volunteers across the museum service from website management to beautiful displays, cleanliness of the building and the visitor experience. 

"We really value the scheme as it highlights best practice and recommends areas for improvement, ensuring we are continuing to offer excellent services for our customers.”

Robert Weaver, chief executive of Cotswold District Council, said: “Its fantastic to see VisitEngland recognise the outstanding work of the Corinium Museum. 

"The exceptional service and dedication demonstrated by staff truly reflects our commitment to providing an outstanding visitor experience. 

"This accreditation highlights our ongoing efforts to maintain high standards and ensure that every visitor leaves with lasting memories of our museum's treasures.”

The accreditation is valid for one year and the VisitEngland Quality Assured Visitor Attraction logo will be proudly displayed on the museum for the next 12 months.